If you’re not up to speed, the Shenmue III Kickstarter was launched by developer Ys Net in 2015. The project will then be picked up by publisher Deep Silver, which also publishers Metro: Exodus, another Epic Games Store exclusive. The problem with the entire situation is that in its early days, Shenmue III was listed as a Steam game. The Steam page for the game is, at the time of writing, still live.
— Shenmue 3 (@Shenmue_3) June 11, 2019 To make matters worse, it appears that backers who specifically want the Steam version of the game have had their refund requests denied. This is unlike the previous Kickstarter-backed game, Phoenix Point that became an Epic Games Store exclusive at the last minute. Its developer Snapshot Games offered full refunds to backers who were not happy with the game not being on Steam.
(Source: Ys Net, Kickstarter [1], [2], Steam via Destructoid)